GRIDSERVE’S commitment to data privacy protection
What information does GRIDSERVE collect?
GRIDSERVE collects two types of information: (1) “Communication Information,” which is personally identifying information you voluntarily provide, such as contact information, emails or letters; and (2) “Visitor Information,” which is information that is automatically collected as you visit and browse the Website (collectively, your “Information”).
If you communicate directly with GRIDSERVE by phone, email or postal mail, GRIDSERVE may collect, store and use any information it collects for its own business purposes. Additionally, GRIDSERVE may periodically conduct surveys, usability studies and other programs that help GRIDSERVE improve and promote its products and services. Visitors to the Website may voluntarily participate in these programmes and, as a condition of such participation, they may be asked to provide additional information, which shall be deemed Communication Information.
GRIDSERVE may use this “Communication Information” to respond to your requests, issues or inquiries or to improve the Website, GRIDSERVE services or product offerings. Communication Information may also be used to distribute information to you about GRIDSERVE, its products or other promotional or information communications from GRIDSERVE or GRIDSERVE business partners.
The GRIDSERVE website server automatically records “Visitor Information,” based on your activity on the Website, through the use of “IP addresses” (as described below) or “Cookies” (as described below) or other industry-standard techniques, such as domain names or web beacons.
GRIDSERVE may use Visitor Information, including user behavior, user experience, user equipment and the computing and Internet environment, to improve the performance of the Website. An IP address is a number automatically assigned to a computer when a user uses the Internet and is often associated with the place from which the user enters the Internet such as the Internet service provider. Standing alone, an IP address is not necessarily personally identifiable.
Please notify us of changes to any of your communication information, including name, address, title, phone number or email address by sending an email to firstname.lastname@example.org.
We maintain lists of users and use the Information on those lists to contact you or send you information you have requested or that we feel will be of interest to you. We may contact you via phone, email, or postal mail. If you wish to opt out of receiving communications from us or to have your Information deleted from our records, you may send a request (“Request”) to email@example.com. Within sixty (60) days of a Request, we will use commercially reasonable efforts to discontinue our use of your Information. Please note that it may be impossible to delete all Information without some residual information being retained because of the nature in which backups of data are maintained. Please also note that we may retain changed or deleted information for archival or purposes other than contacting you.
Does GRIDSERVE share information?
GRIDSERVE may use third parties to help with certain aspects of its operations, which may require disclosure of your Information. For example, GRIDSERVE may use a third party to communicate with you, to host the Website and related databases, and to perform other outsourced work. GRIDSERVE requires these third parties to use your Information only as necessary to perform the services they are asked to perform.
GRIDSERVE may partner with third parties such as advertisers, associates and other potential business partners (“Partners”), which may require disclosure of Visitor Information. For example, GRIDSERVE may inform these third parties as to the number of people who have seen and clicked on links to their web sites.
Change in control
Disclosures required by Law
GRIDSERVE reserves the right to disclose your Information if required to do so by law or in the good-faith belief that such action is reasonably necessary to (a) comply with legal process, (b) respond to any claims against it, (c) protect the rights, property or personal safety of GRIDSERVE its employees, its customers or the public or (d) report to law enforcement agencies any activities that we have a good faith belief are unlawful. This includes exchanging Information with third parties to protect against fraud protection and to ensure credit risk reduction.
Linked web sites
The GRIDSERVE Website may contain links to other web sites to which we may or may not have any affiliation. GRIDSERVE is not responsible for the privacy practices or the content of such other web sites. GRIDSERVE encourages you to review the privacy policies posted on these third-party web sites.
How does GRIDSERVE protect my information?
GRIDSERVE takes appropriate measures to protect all information from unauthorised access, maintain data accuracy and enable the correct use of Information. GRIDSERVE uses security systems to protect such information. However, no company can fully eliminate security or other risks associated with the possession of information, and GRIDSERVE makes no guarantee against unauthorised access to any Information you provide. You hereby acknowledge that GRIDSERVE is not responsible for any intercepted information sent via the internet, and you hereby release us from any and all claims arising out of or related to the use of intercepted information in any unauthorised manner.
July 2, 2018