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Fall in Love with an EV Campaign Terms and Conditions


1. The Promoter

1.1. The Promoter is:

1.1.1. GRIDSERVE UK OMM LTD of Thorney Weir House, Thorney Mill Lane, Iver, England SL0 9AQ, and

1.1.2. GRIDSERVE Car Leasing Ltd of Thorney Weir House, Thorney Mill Lane, Iver, England SL0 9AQ,

 together known as GRIDSERVE.


2. The Campaign

2.1. During the week commencing 7th February 2023 to the 14th February 2023, GRIDSERVE will be running a campaign titled “Fall in love with an EV” (Campaign). Members of the public will be able to test drive a wide variety of electric vehicles and take advice from the GRIDSERVE GURU’s in order to find their perfect match.

2.2. The Campaign will be hosted from the below GRIDSERVE Electric Forecourts©:

2.2.1. Braintree Electric Forecourt®,

2.2.2. Norwich Electric Forecourt®.

2.3. Test drives of any electric vehicles will be subject to the standard terms and conditions, as well as licence and identity checks (


3. The Competition

3.1. The title of the Competition is called the “Romantic Sustainable Retreat Stay” (Competition).

3.2. Any attendees of the Campaign who place a Qualifying Order (as defined in clause 4.1) will be entered into a prize draw for the Competition.

3.3. The prize will be a Retreat East Spa, Stay & Supper e-voucher for two people. For more information on the prize please follow this link (Prize).  


4. How to Enter

4.1. In order to be eligible for the Competition, participants must

4.1.1. drive an electric vehicle during the Campaign; and

4.1.2. between 7th February 2023 (Opening Date) and 16th March 2023 (Closing Date), place an order with GRIDSERVE for an electric vehicle lease (Qualifying Order).

4.2. Qualifying Orders can be placed through the dedicated GRIDSERVE team, (i) onsite during the Campaign, (ii) by emailing, (iii) calling the GRIDSERVE Car Leasing campaign number – 020 3995 0960, or or (iv) via an enquiry on the GRIDSERVE leasing website -  

4.3. Once a participant has placed a Qualifying Order for an electric vehicle, he or she will be automatically entered into the Competition.

4.4. All Qualifying Orders must be signed and placed by no later than 23:59 GMT on the Closing Date.

4.5. Once the Qualifying Order is placed, it can only be terminated or cancelled in accordance with the terms and conditions of the agreement signed by the participant -

4.6. By submitting a Qualifying Order, participants are agreeing to be bound by these terms and conditions, as well as any other terms and conditions that have been included within the terms.


5. Eligibility

5.1. In addition to the eligibility requirements set out in clause 4.1 above, the following eligibility restrictions in clause 5.2 and 5.3 shall apply.  

5.2. Any existing order for an electric vehicle that was placed before the Campaign started, will not be eligible to be entered into the prize draw.

5.3. All Qualifying Orders will be subject to credit checks and meeting other applicable criteria.


6. The Prize

6.1. As stated in clause 3.3, the Prize for the Competition will be a Retreat East Spa, Stay & Supper voucher for two people (

6.2. There are two e-vouchers available, one for each electric forecourt stated in clause 2.2 of these terms and conditions.

6.3. Each winner of the Prize will be given access to an electric vehicle to use for the duration of their time at Retreat East. A winner will collect the vehicle from the forecourt where they completed their test drive during the Campaign and will need to return the vehicle at the end of their retreat to the same forecourt. Further details, such as times   for collection/return and use of the vehicle will be discussed with the Competition winners prior to the date of their Retreat East stay.

6.4. There are no cash alternatives available and GRIDSERVE reserves the right to replace the Prize with an alternative Prize of equal or higher value if circumstances beyond GRIDSERVE's control makes it necessary to do so.


7. The Winners

7.1. The two winners (one for each forecourt) will be chosen by random draws performed by a computer processes within one month of the Closing Date. One draw will be run for participants completing their test drive at Norwich Electric Forecourt®, and a second will be run for participants completing their test drive at Braintree Electric Forecourt®.

7.2. The winners will be contacted directly using the contact details provided to GRIDSERVE during the order process for the electric vehicle lease.

7.3. GRIDSERVE may require that the Prize winners participate in marketing and promotional materials for the Prize and the Competition. Should the winners object to any of their personal data being used in such a way please contact GRIDSERVE at 020 3995 0960.


8. Claiming the Prize

8.1. The winners of the Prize will have 14 days from the date of notification that they have won the Prize by GRIDSERVE to claim the Prize. Upon verification that a winner has fulfilled the eligibility criteria, GRIDSERVE will email the Prize to such winner via the contact information that they provided during the Campaign.

8.2. GRIDSERVE will make all reasonable efforts to contact the winners. Should a winner not claim the Prize within the 14 day time period, GRIDSERVE reserves the right to forfeit the Prize and select a new winner in accordance with the process described in clause 7.1.

8.3. The Prize will be presented to the winners in the form of an e-voucher within the 14 day time frame after notification.

8.4. GRIDSERVE does not accept any responsibility if a selected winner is not able to take up the Prize.


9. Limitation of Liability

9.1. Insofar as is permitted by law, GRIDSERVE will not in any circumstances be responsible or liable to compensate the winner or accept any liability for any loss, damage, personal injury or death occurring as a result of accepting the Prize except where it is caused by the negligence of GRIDSERVE, its agents, its distributors or that of their employees. Any statutory rights that you may have will not be affected.


10. Data Protection and Publicity

10.1. GRIDSERVE will only process your personal information as set out in the privacy notice at        


11. General

11.1. If there is any reason to believe that there has been a breach of these terms and conditions, GRIDSERVE may, at its sole discretion, reserve the right to exclude a person    from participating in the competition.

11.2. GRIDSERVE reserves the right to hold void, suspend, cancel or amend the Prize competition where it becomes necessary to do so.

11.3. GRIDSERVE does not accept any responsibility or liability if a winner is not able to use the e-voucher, whether due to expiry or for any other reason.

11.4. These terms and conditions are governed by English law. If any participants to this promotion wish to take court proceedings, then they must do this within the courts of England and Wales.

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