Seamless charging powered by sustainable energy
The GRIDSERVE Electric Highway was born out of a simple question: how could we best deploy all of the sustainable, hybrid solar energy we generate to help move the needle on climate change? Our answer was through transport.
Our charging network delivers a new reality where people can still embrace the pleasure of driving and enjoy the freedom of the open road, but in a more affordable and planet-friendly way.
To make switching to an electric vehicle easy, our charging network covers all connector types and provides different speeds for different needs.
We’ve embarked on a multimillion-pound programme to improve dependability, ease of use and availability of chargers on the GRIDSERVE Electric Highway. We continue to upgrade existing locations with additional High Power chargers and build new, state-of-the-art EV charging facilities to meet the growing demand.
And we’re always keen to work with new partners to deliver the best EV charging experience for customers.
Work with usAt GRIDSERVE, we are at the centre of an electric vehicle ecosystem that is powering the EV transition. To really move the needle on climate change, it’s crucial that we are all charging in the same direction with speed and scale. That’s why we’re proud to partner with a number of brands to accelerate the delivery of charging infrastructure.
Our UK PartnersGet the most out of your GRIDSERVE experience by browsing our newsroom.
We’re constantly working to maintain the accuracy of our mapping data so it can be a useful real-time resource for drivers on our network.
If you notice any inconsistencies with our map or any third-party apps or maps, please let us know via our live chat or contact us form here or on our customer service hotline 0800-240-4242.
To find one of our charging locations, you can either use our interactive map or the GRIDSERVE app. Both provide real-time updates on the status, speed, connector types and availability of EV chargers across the GRIDSERVE Electric Highway
They’re the most reliable source for the latest updates across our network.
Launch the GRIDSERVE app on your mobile device, or alternatively access our online map on your web browser
Use the search bar at the top of the screen to find your preferred location
Select the location to view the number of chargers and live status (‘available’, ‘in use’, or ‘unavailable’), along with the maximum charging speeds for each connector (CCS, CHAdeMO or AC)
The ‘opening hours’ drop down allows you to check the operational hours of the site, with latest price also listed
To navigate to one of our sites simply locate the address and postcode, then click on the right pointing arrow to access your favourite navigation app
We offer a variety of different types of EV charging venues and cover the length and breadth of the UK. These include:
You can read more about our locations here.
While we continue to test and improve our app and add upgraded charging sites to the GRIDSERVE Electric Highway, some locations may be temporarily suppressed on the mapping feature.
This is to prevent users from navigating to them when they are not fully operational or until the experience is optimal. We apologise for any inconvenience this may cause and understand that it can be frustrating.
Additionally, please note that it can take up to 24 hours for a new site to show on map.
How long it takes to charge your electric car will depend on the size of your car’s battery, the speed of the charger and the car’s ability to accept this charge.
Read more about that here.
Our step-by-step guide will show you how to start charging your electric vehicle along the GRIDSERVE Electric Highway.
Good news: it’s the same simple process, no matter where you’re plugging in with us.
Identify the appropriate connector for your vehicle (either CCS, CHAdeMO or Type 2)
Take the connector from the holster and plug it into your vehicle’s charge port
Tap your debit/credit card or contactless payment device (e.g. the Google or Apple Pay app) against the payment terminal
Our payment system reserves a £1 (all GRIDSERVE Electric Highway locations) or £35 (Moto Rugby Services) pre-authorisation from your account, which is released once your EV charging session is complete. Read more about pre-authorisation chargers here.
Wait for the connector to lock into your vehicle and the charging session to begin
Grab a coffee and relax
To end your EV charging session, tap your contactless card on the payment terminal, or press Stop on the screen. Wait for the connector to unlock before returning it to the holster
On Medium Power EV chargers it is possible to charge two cars simultaneously on the same unit. There will be signage informing you if this is possible.
The charger will have two cables: either CCS and CHAdeMO or two CCS connectors.
While two cars are charging, the power is shared between the vehicles, reducing the amount supplied to each vehicle.
To learn more about pricing on the GRIDSERVE Electric Highway, please visit our pricing page here. Latest pricing is also displayed in the app.
Experience effortless payments on the GRIDSERVE Electric Highway through our app and contactless options. We also accept corporate fuel cards such as Paua, Allstar and Plugsurfing.
Paying for your charging session with GRIDSERVE is easier than one, two, three.
To pay, simply tap your contactless card or device against the payment terminal, which supports Visa, Mastercard, Apple Pay, Google Pay and Samsung Pay.
We also accept fuel and membership cards such as Allstar One Electric, Allstar Visa, Mina Chargepass, Paua and Plugsurfing.
You can pay through our app using stored credit and debit cards or Apple Pay and Google Pay. RFIDs are not supported by the app, but you can use these directly at the payment terminal as above.
Once you have downloaded the GRIDSERVE app you can add multiple payment cards using the steps below. You’ll be able to set one as a default but you’ll also have option to select a specific card each time you start a charge.
If you prefer to use Apple Pay or Google Pay instead of adding a card to the wallet, you can select either option through the app once you choose the charger you want to use. This way, you can conveniently pay through the app instead of directly at the charger.
Launch the GRIDSERVE app on your phone
Tap ‘account’ located in the bottom right corner of the screen
Choose ‘wallet’ and select ‘add payment method’
Enter necessary details and tap ‘save’
You can now use this card to pay for your charging sessions via the app
To add additional cards to your wallet, repeat the steps above
To delete a payment method, navigate to your wallet and select ‘manage cards’