News article

A guide to EV charging etiquette


Some tips for making a considerate connection at public and destination charge points. ​​​​​​​

The transition to electric vehicles is growing at a steady pace with the UK becoming a beacon of EV adoption. It’s really exciting to see the EV revolution gaining such traction, and with our continued upgrades to the Electric Highway, not to mention our online EV leasing solutions, we’re putting more people in the driver’s seat than ever before!

As widespread EV adoption continues, it’s perhaps more important than ever to understand how to charge your EV in public or at destination charging points in a way that is considerate to fellow EV drivers. That’s why we’ve compiled some useful dos and don’ts from our team’s research and personal experience.

The Do’s and Don’ts of charge point decorum

The high power chargers at our Rugby Electric Highway site.

Here are a few tips to ensure you can get the charge you need and help others do the same. We hope you appreciate these new customs; following some simple etiquette points will make EV travel so much better for everyone!

1) Keep charging spaces for active charging.

We’re not suggesting that you speed off the moment you reach desired capacity, but please be mindful of others. Familiarise yourself with how long your EV takes to charge and periodically check on your vehicle while enjoying your dwell time. Also, be aware that the charging speed will start to slow as your battery reaches 80%. This happens because the battery is protecting itself. It’s called a charging curve, by trying to beat it, and stay on for longer, you could be stopping someone else from connecting.

2) Communicate with fellow EV drivers.

A generally considerate bunch, EV drivers often leave notes on their windshields to pass on information to other drivers on how long they plan to charge. At Electric Forecourts®, where there are many chargers, there is no need to do this, but if there are only a few places to plug in at one of our hubs on the GRIDSERVE Electric Highway, it is a great idea!

3) Be considerate of the connector.

When you have finished charging, always be sure to hang the connector back up in its port. Aside from damage to the device and the potential health and safety issues, a connector left dangling or dropped will hinder the next driver who comes along.

4) Know your limits!

When you first pull up to a charge point, remember to choose a charger that will accommodate your specific vehicle’s charging needs. This decision is dependent on the charger’s ability to deliver a certain amount of power (kW), along with the capability of your car to receive that level of power.

For instance, there’s a growing number of high power chargers that can deliver up to 350kW of power. They are being installed to support the future of net zero transport, but many EVs can’t currently accept that level of charge. So, take note of both the charger you choose and your vehicle’s charge specifications before plugging in.

5) Make the charging area a comfort zone.

At GRIDSERVE we’ve been delighted to see the vast majority of EV drivers working together. If you’re new to the world of EVs, please continue this trend by keeping your stereo down, paying attention to your fellow motorists, and placing any rubbish in a nearby bin.

6) Unplugging another person’s EV? Not cool.

Unplugging another driver’s connector from the port is a big no, no. In most cases, the connector will stay locked in place until the driver returns, but some chargers have an emergency stop button which can override this. If you are running out of time, you can consult the GRIDSERVE Electric Highway map for another available charger in the area.

7) The cardinal sin of EV charging.

This is a big one! Please don’t park your car, either EV or ICE, in a designated charging space if you don’t need to. Many EV drivers have pulled up to find an EV or an ICE vehicle parked in an EV charging bay not using the charger, and as a result been left stranded.

8) Don’t press the emergency stop button!

Unless you have a problem, please don’t use the emergency stop button to finish your charging session. Doing so will cause the charger to go offline for the next user. Simply press ‘stop the charge’ on screen to finish your session.

9) Sharing is caring.

EV drivers love to share information and tips, so take advantage of this. Get involved and support your friends or fellow EV buddies with suggestions to pool your knowledge.

The GRIDSERVE Electric Forecourts® in Braintree.

GRIDSERVE is making charging and driving an electric vehicle cheaper and easier than ever. So, if you feel ready to investigate the benefits of an electric vehicle, visit us here to find out more about making the switch.


EV adoption statistics


GRIDSERVE is a tech-enabled sustainable energy business whose purpose is to deliver sustainable energy and move the needle on climate change. It has pioneered a Sun-to-Wheel ecosystem that includes the most advanced hybrid solar + battery farms, award-winning electric vehicle charging infrastructure, and a customer-centric electric vehicle leasing platform.