GRIDSERVE Electric Highway is the most improved network of 2021, says latest Zap-Map EV Charging Survey
EV ChargingWithin six months of GRIDSERVE ownership, the Electric Highway has achieved its highest customer satisfaction rating in the network’s 10-year history.
According to the latest annual Zap-Map EV Charging Survey – the UK’s leading app and digital platform for EV drivers – the GRIDSERVE Electric Highway has ascended from 16th position (out of 16) in 2020, to equal 5th position out of 18 charge point operators (CPOs) now being monitored in 2021. Additionally, the GRIDSERVE Electric Highway was voted best-in-class for facilities.
The Zap-Map EV Charging Survey is conducted each year to better understand the charging needs of EV drivers in the UK and is based on a number of weighted average factors including reliability, ease of use, cost and charging facilities. The biggest survey of its kind, all findings are used to both help inform and improve the Zap-Map app and EV charging facilities across the UK.
Alex Earl, Commercial Director of Zap-Map, said:
Toddington Harper, GRIDSERVE CEO, said:
As a company, GRIDSERVE is committed to building an EV charging infrastructure that works for everyone. In response to recent customer feedback, and in addition to the aforementioned upgrades, it has delivered a further 130 AC pedestal chargers across the country, and has reduced pre-authorisation rates from £20 to £1*: the lowest pre-authorisation payment of any charging network.
Now, as demand for electric cars continues to accelerate, the GRIDSERVE Electric Highway is entering a significant phase of new development, including the construction of 20 Electric Hubs to be completed in the first half of 2022. Each Electric Hub location will utilise brand new grid connections and provide between 6-12 high power 350kW chargers. Furthermore, the company is building hybrid renewable energy projects to support this nascent network with sustainable, low-cost energy, allowing GRIDSERVE to maintain a flat national rate of 30p** per kWh, regardless of whether you’re charging in Exeter or Edinburgh.
“Our mission is to deliver sustainable energy and move the needle on climate change,” added Harper. “And that is exactly what we are doing – delivering.”
* Currently excludes the Moto Rugby site where we have not been able to reduce the pre-authorisation limit yet
** Prices are subject to change, please refer to our EV Charging page for current pricing