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Need charging help?

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Need a receipt?

Visit our Receipt Portal

We’ve designed paying for EV charging on the GRIDSERVE Electric Highway to be as simple and straightforward as possible.

However, we understand that problems happen and we’re always here to help.

If you’re currently at a GRIDSERVE charger and can’t initiate a charging session, please call our 24/7 Customer Service hotline on 0333 1234 333.

Alternatively, if you’re no longer at the charge point and would like to report an issue you experienced, please Contact us or speak to a live agent here between 6am and 4pm.

Top tip: Pricing

Pricing on the GRIDSERVE Electric Highway is regularly updated. To learn more, visit our pricing page here.


Get in touch with GRIDSERVE

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Help us deliver the best charging experience by joining our EV community.

Our 24/7 helpline:

Call us on 0333 1234 333 for real-time help at one of our charging locations.

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Get the latest news and updates on the GRIDSERVE Electric Highway.

Real-time troubleshooting

Call our expert team for 24-hour support at a charging location across the GRIDSERVE Electric Highway.

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Do you still have questions?

Send a message to our customer support team and we’ll get back to you as soon as possible.

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