Electric Forecourt® facilities

Our Electric Forecourt® designs include disabled parking, access ramps, accessible washrooms, lifts to access all areas and braille on the signage throughout the interior of the building. We engage with relevant parties to audit each Electric Forecourt® and suggest continuous improvements that also go on to inform the design of future locations.

During retail opening hours, we have a team of GRIDSERVE Gurus onsite who are more than happy to help you charge your vehicle – particularly useful if you’re visiting for the first time – and to help with any other questions you may have around charging or electric vehicles.

For out of hours assistance, please contact our Customer Service hotline on 0333 1234 333.

The number of toilets differ per site but will always include an accessible bathroom, ambulant bathroom and baby changing facilities. Customers can use these during retail opening hours.

We love our pets at GRIDSERVE and have lots of space for your furry friends to stretch their paws. However, we kindly ask that only service animals enter the building.

We offer free parking at our Electric Forecourts® whether you’re plugging in or stopping by to grab a coffee, stock up on snacks, take a test drive or use our meeting space. You don’t have to drive an electric vehicle, either.

The rules about how long you can stay differ between sites. For more details, visit our dedicated parking question here.

Our EV test drive programme is unique to the marketplace, in that it gives drivers the chance to explore a selection of the best-selling electric vehicles from different brands. You can also seek impartial advice from our team to find the vehicle that best suits your needs.

Test drives are bookable online here. Simply choose a time and date that suits you, and feel free to book back-to-back test drives so you can compare brands.